Frequently Asked Questions
We have the answers
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DDBook Cloud FAQ’s
The DDBook Cloud has the same features as the previous version - but with improved functionality.
Also:
- available on unlimited PC’s at your pharmacy
- your data is always safe
- cannabis products are updated daily
Don't panic, when the internet comes back up, your entries from your Dispense software will be waiting for you to approve
Yes, you can rest assured your data is safe and backed up should you need to access it.
MethDA FAQ’s
Yes, it is easier and faster to claim through MethDA, with the PPA integration.
While there is no direct integration for claiming Staged Supply (no application has an integration for Staged Supply), there is a fantastic report we’ve created that provides all the relevant information. Simply export and copy and paste into the PPA claiming portal.
Yes, you can activate dual sign off for all register entries.
General Account FAQ’s
Log into the Modeus account and update all contact information that has changed. Please also log into MethDA and update your PPA integration (you’ll need your PPA API user ID and key) and please update your Pharmacy Details section, if the Approval number has changed, this will need updating in MethDA.
Yes, we have Enterprise licences that make managing multiple pharmacies very easy and efficient. You can set a common renewal, or receive all renewals in one invoice, or even set auto-renewing so you don’t need to approve the renewal every year.
Modalytics FAQ’s
No, Modalytics is for anyone who owns multiple pharmacies/clinics that needs to stay on top of governance for all locations and what’s an easy, efficient, real-time way to track data.
Vet S8 FAQ’s
HS8 FAQ’s
Yes, however network connectivity between client and server is required otherwise the application will not run.
Any tablet device running Windows 10 or higher however, for best user experience, a PC or laptop equipped with a keyboard and mouse is recommended. Screens with a minimum resolution of 1920 x 1080 are also recommended.
- Controlled drug transaction data (e.g. Usage, transfer)
- Patient data (e.g. Name, address, DOB)
- Patient medication usage (e.g. 2mg Endone)
Ware S8 FAQ’s
Yes, we call this process “Manufacturing In and Out”
Yes, Ware S8 provides an API that facilitates smooth integration with internal systems, such as DDBook Cloud, thereby simplifying and enhancing the accuracy of stock transfers and receipts.
Mine 8 FAQ’s
Yes, you can set up different registers and locations to dispense from and transfer to.
DiamondCare FAQ’s
Yes, DiamondCare can be set up to accommodate as many imprest registers as you have, with customised naming available. You can easily dispense from imprest stock when required.
We charge for the number of beds in the aged care facility plus a one off implementation fee.
Medic8 FAQ’s
Yes, it is quick and easy for teams to refill vehicle supplies at the start of their shift, and simple to return unused medications at the end of their shift. Greater efficiency and transparency of medication movement.
